Contact Information
Springfield
(Main Office)
401 East Capitol Avenue
Springfield, IL 62701-1711
Phone: (217) 785-0123
Fax: (217) 524-4981
TTY: (217) 782-5645
Chicago
(High School Equivalency Administrator’s Office)
555 West Monroe Street
Suite 600 S
Chicago, IL 60661
Phone: (312) 814-8943
Fax: (312) 814-8993
Wyvetter H. Younge
Higher Education Campus
601 James R. Thompson Boulevard
East St. Louis, IL 62201
Phone: (618) 583-2638
Business Hours and Information
Monday through Friday
8:00 a.m. to 5:00 p.m.
To access the staff directory in PDF form, go here.
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Executive Staff
| Dr. Brian Durham | Executive Director | 217-785-0020 | brian.durham@illinois.gov |
| Ann Knoedler | Assistant to the Executive Director | 217-785-0013 | ann.knoedler@illinois.gov |
| Matt Berry | Chief of Staff | 217-785-7411 | matt.berry@illinois.gov |
| Jennifer Foster | Deputy Executive Director | 217-785-0171 | jennifer.foster@illinois.gov |
| Stephanie Roseboom | Assistant to the Chief of Staff and Deputy Executive Director | 217-557-2748 | stephanie.roseboom@illinois.gov |
| Brianna Dennis | Managing Director for Human Resources | 217-785-0011 | brianna.dennis@illinois.gov |
| Executive Fax | 217-785-7495 |
Support Staff
| Leann Arsenault | Associate Director for Administration and Project Management | 217-524-3551 | leann.arsenault@illinois.gov |
| Teresa Miller | Office Support Assistant | 217-785-0123 | teresa.miller@illinois.gov |
External Affairs
| Katie Velez | Digital Strategy & Creative Services Manager | 312-814-8232 (Chicago) | katie.velez@illinois.gov |
East St. Louis Community College Center (CCC)
| (Leonard) Gary Cruise | East St. Louis Community College Center Director | 618-583-2620 (E. St. Louis) |
leonard.cruise@illinois.gov |
| Christine Tartt | East St. Louis Community College Center Office Administrator |
618-583-2638 (E. St. Louis) |
christine.tartt@illinois.gov |
Academic Affairs & Student Success
| Marcus Brown | Deputy Director for Academic Affairs & Student Success | 217-524-5503 | marcus.brown@illinois.gov |
| Latorya Simon | Assistant to Executive Staff | 217-785-0159 | latorya.simon@illinois.gov |
| Academic Affairs | |||
| Patrick F. Moore | Senior Director for Academic Affairs and Instruction | 217-558-4163 | patrick.f.moore@illinois.gov |
| Brian Messner | Director for Academic Affairs | 217-785-0144 | brian.messner2@illinois.gov |
| Tricia Broughton | Director for Curriculum and Instruction | 217-785-0082 | tricia.broughton@illinois.gov |
| Student Success | |||
| Deana Schenk | Senior Director for Student Success | 217-524-5502 | deana.schenk@illinois.gov |
| Aubrey Hebenstreit | Intern | 217-557-7119 | aubrey.hebenstreit@illinois.gov |
| Mackenzie Montgomery | Director for Student Engagement | 217-557-7119 | mackenzie.montgomery@illinois.gov |
| Mark Mesle | Director for Student Access | 312-814-6501 (Chicago) | mark.mesle@illinois.gov |
| Academic Innovations and Partnerships | |||
| Adrienne Pickett | Senior Director for Academic Innovations and Partnerships | 217-558-2163 | adrienne.n.pickett@illinois.gov |
| Melinda Jordan | Assistant Director for Academic Innovation and Partnerships |
217-524-0504 | melinda.g.jordan@illinois.gov |
Finance and Operations
| Jennifer Franklin | Deputy Director for Finance and Operations | 217-785-0031 | jennifer.l.franklin2@illinois.gov |
| Finance and Operations | |||
| Jahdzia Diaz | Senior Director for Finance and Operations | 217-785-0085 | jahdzia.diaz@illinois.gov |
| Zachary Vespa | Assistant Director for Operations | 217-558-5670 | zachary.vespa@illinois.gov |
| Henry Hayer | Accounting Assistant | 217-557-2819 | henry.hayer@illinois.gov |
| Grants Management and Financial Compliance | |||
| Bill Dart | Senior Director for Financial Compliance and Grants Management | 217-558-4680 | william.dart@illinois.gov |
| Bridgett Heinrich | Assistant Director for Financial Compliance | 217-524-3551 | bridgett.heinrich@illinois.gov |
| Courtney Hamm | Assistant Director for Grants Management | 217-524-9788 | courtney.hamm@illinois.gov |
| Sarah VanKirkley | Assistant Director for Grants Management | 217-785-0088 | sarah.vankirkley@illinois.gov |
Research and Information Technology
| Nathan Wilson | Deputy Director for Research and Information Technology | 217-558-2067 | nathan.wilson@illinois.gov |
| Information Technology | |||
| Timothy K. Bartlett | Senior Director for Information Technology | 217-524-6894 | timothy.k.bartlett@illinois.gov |
| Thao Le | Applications and Data Warehouse Analyst | 217-785-0093 | thao.le@illinois.gov |
| Lilian Karungi | Applications and Data Warehouse Analyst | 217-785-0258 | lilian.karungi@illinois.gov |
| Andrew Schmitt | Enterprise System Analyst | 217-785-0147 | andrew.schmitt@illinois.gov |
| Research and Analytics | |||
| Jay Brooks | Associate Deputy Director for Research & Analytics | 618-985-2828 ext. 8918 (Carterville) | jay.brooks@illinois.gov |
| Michelle Dufour | Director for Research & Analytics | 217-782-9574 | michelle.dufour@illinois.gov |
| Mitchell T. Gaffney | Data Analyst | 217-558-5669 | mitchell.t.gaffney@illinois.gov |
| Cecilia Elhaddad | Senior Director for Data Analytics and Visualization |
309-694-5770 (E. Peoria) |
cecilia.elhaddad@illinois.gov |
| Claire McDowell | Senior Director for for Data Management and Research |
217-782-3994 | claire.mcdowell@illinois.gov |
Strategic Initiatives
| Jeff Newell | Deputy Director for Strategic Initiatives | 217-558-2066 | jeff.newell@illinois.gov |
| Shontae Lane | Office Support Associate | 217-785-5003 | shontae.lane@illinois.gov |
| High School Equivalency | |||
| Kimberly Dismuke | Senior Director for High School Equivalency | 312-814-8943 (Chicago) |
kimberly.dismuke@illinois.gov |
| James Edwards | Director for Cook County HSE Records Office | 312-814-3689 (Chicago) |
james.edwards@illinois.gov |
| Angelica Jimenez | Director for Cook County HSE Records Office | 312-814-3666 (Chicago) |
angelica.jimenez@illinois.gov |
| Mbu Museu | Associate Director for Cook County HSE Records Office | 312-814-3674 (Chicago) |
mbu.museu3@illinois.gov |
| Maria Zepeda | Office Support Specialist | 312-814-2768 (Chicago) |
maria.zepeda2@illinois.gov |
| High School Equivalency Line | 312-814-4488 (Chicago) |
ICCB.CookHSE@Illinois.gov | |
Workforce Education
| Whitney Thompson | Deputy Director for Workforce Education | 217-558-0318 | whitney.thompson@illinois.gov |
| Stephanie Sloan | Assistant to Executive Staff | 217-558-4679 | stephanie.sloan@illinois.gov |
| Dana Wynn | Director for Clean Energy | 618-583-2403 (E. St. Louis) |
dana.wynn@illinois.gov |
| Christopher Blankenhorn | Associate Director for Compliance | 217-558-1876 | chris.blankenhorn@illinois.gov |
| Adult Education and Literacy | |||
| Kathy Olesen-Tracey | Senior Director for Adult Education and Literacy | 217-557-2740 | kathy.olesen-tracey@illinois.gov |
| Kang Hee Hong | Director for English Language Acquisition | 312-814-5849 (Chicago) | kanghee.hong@illinois.gov |
| Rupa Sameer | Director for Adult Education and Literacy | 217-785-0213 | rupa.sameer@illinois.gov |
| Nyssa Westermeyer | Associate Director for Adult Education and Literacy | 217-785-0173 | nyssa.westermeyer@illinois.gov |
| Ben Greer | Associate Director for Adult Education and Literacy | 312-814-8977 (Chicago) |
ben.greer@illinois.gov |
| James Flaherty | Associate Director for Adult Education and Literacy | 312-814-5950 (Chicago) |
james.flaherty@illinois.gov |
| Career and Technical Education | |||
| Natasha Allan | Associate Deputy Director for CTE | 217-785-0139 | natasha.allan@illinois.gov |
| Ann Storey | Director for Healthcare Programs | 217-558-4635 | ann.l.storey@illinois.gov |
| Clement Okuduwa | Assistant Director for Program Compliance | 217-558-2462 | clement.okudawa@illinois.gov |
| Janelle Washington | Senior Director for CTE | 217-785-0068 | janelle.washington@illinois.gov |
| Anne Fisher | Director for CTE | TBD | anne.fisher@illinois.gov |
| Felita Murphy | Associate Director for CTE | 217-785-0089 | felita.murphy@illinois.gov |
| Ahja Howard | Assistant Director for CTE | 217-558-4929 | ahja.howard@illinois.gov |
| Workforce Education | |||
| Lavon Nelson | Senior Director for Workforce Education | 217-557-2742 | lavon.nelson@illinois.gov |
| Angela Gerberding | Director for Work-Based Learning | 217-558-2162 | angela.gerberding@illinois.gov |
| Alex Weidenhamer | Director for Workforce Training | 217-558-5671 | alex.weidenhamer@illinois.gov |
| Emma Godwin | Assistant Director for Workforce Education | 217-558-2441 | emma.godwin@illinois.gov |
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State of Illinois High School Diploma Records
Diploma and transcript records are issued by the Regional Offices of Education (ROE).
To request transcript, diploma, or verification records:
Before January 1, 2014 (paper tests): Contact the ROE for the county where the test was taken.
After December 31, 2013 (or 2012/2013 computer-based):Contact the ROE for your county of residence at the time of testing.
- Cook County (including Chicago) or Illinois Department of Corrections (after December 31, 2013): Contact the ICCB’s Cook County High School Equivalency Records Office at:
Phone: (312) 814-4488
Email: ICCB.CookHSE@Illinois.gov.
Use the ROE Locator Tool to find contact information for your Regional Office of Education.
Student Complaints Hotline
Students, or consumers, who have a complaint they are trying to resolve with a specific community college are encouraged to try to resolve their issue through their institution’s formal grievance procedures. All colleges have specific processes to address complaints locally and must follow the college’s policy before a formal complaint is filed with the ICCB. Visit Filing Complaints about an Illinois Community College for more information.
If you need to speak with someone or need more information, call:
1-800-573-4604
or
(217) 557-2741
during our normal operating hours.
General Inquiries
For general information or technical support: