HSE Grads Diploma and Transcript Request

Ordering your Illinois High School Diplomas & Transcripts

To order Diplomas and Transcripts of HSE test scores (GED, HiSET, TASC), send an email to ICCB.CookHSE@illinois.gov with your name (current name and name during testing) and date of birth. We will verify you have earned an Illinois High School Diploma and, if desired, send you a Request Form. Instructions for ordering Diplomas and Transcripts through the mail are outlined below.

  1. Download, print, and complete the Request Form.
  2. Enclose a cashier’s check or money order payable to ICCB.  Do not send cash or personal checks. All fees are non-refundable.
    • $10.00 per diploma
    • $10.00 per transcript
  3. Copy or photo of government-issued picture ID (i.e. Driver’s License. State ID). Current and valid government-issued ID is required.

4. Send the Request Form, copy of valid photo identification, and payment to the address below:

Illinois Community College Board
Attn: Cook County HSE Records Office
555 W Monroe St Fl 6 Ste 600-S
Chicago, Illinois 60661

Processing time is 2 to 3 weeks from the time we receive the request. No expedited mail services are available. If the Request Form is incomplete (i.e. missing candidate’s signature, etc.), wrong fee or incorrect forms of payment, all paperwork will be returned to the sender for revision and resubmission.

Request Online 

  1. Download and complete the HSE Candidate Verification Form:
  2. Submit documents via email:
    • Scan copy of your government-issued photo ID (e.g., Driver’s License, State ID, Consular ID).
    • Send both the completed HSE Candidate Verification Form and your ID in the same email to ICCB.HSEpay@Illinois.gov (do not send separately).
  3. Check Your Email:

Look for an email from ICCB.HSEpay@Illinois.gov in your inbox and spam folder. It will include

    • A secure payment link
    • Your unique keycode to access the ePAY portal
  1. Make your payment
    • To complete your order in the ePAY payment portal, you will need a valid credit or debit card.

Orders are processed within 1–3 business days and delivered by USPS First-Class Mail® within 10 business days. Please note that expedited shipping and special delivery services are not available. All credentials are mailed only; we do not send them by email or fax.

 

Need Credential Verification?

We cannot send diplomas or transcripts electronically. However, we can provide email verification of your HSE credential. Email ICCB.CookHSE@Illinois.gov with your full name (current and at time of testing) and date of birth.

FAQs

Where can I find my Diploma and Transcript?

Our office has the HSE testing records for the following:

  • GED candidates who tested on paper-and-pencil in a Cook County GED testing center from 1942 to December 31, 2013.
  • Cook County residents who tested for GED, HiSET, or TASC on computer after October 1, 2012
  • Candidates tested through the Illinois Department of Corrections in 2014 or after.

 

Where can I find my Diploma and Transcript if taken outside Cook County?

For High School Equivalency records outside Cook County please Click Here for Information on how to obtain an official transcript or Illinois High School Equivalency Diploma (diploma).

 

I passed the GED Test and HiSET Exams. When will I receive a copy of my diploma and transcript?

Congratulations on passing! You will receive an email from our office with further instructions.  Check your inbox and spam folder for the email.

 

I need additional copies of my diploma and/or transcript to send to the colleges that I’m applying to. How do I get extra copies?

To order additional copies of your transcript, click on ‘HSE Grads’ button above and follow the instructions for requesting your diploma (diploma) and transcript.

 

What is the difference between the diploma and the transcript? What is each used for?

Your diploma issued by the state of Illinois upon completion of one of the HSE test and other state requirements indicating that you have earned your high school equivalency. Your transcript is the official record of the HSE test subjects that you took and your scores. Many colleges and universities require an applicant to submit a copy of their transcript prior to acceptance and admission.

 

I placed an order for my credential (i.e. diploma, transcript), but I haven’t received it. What should I do?

Most physical diploma or transcript orders take approximately 1-2 days to process and mail out but may take up to 2-3 weeks for delivery. Please allow sufficient time for processing and shipping. Prior to placing an order, you should confirm that you have the correct recipient/administrator and school address if you are sending the transcript directly to a school.